Most heating and air conditioning companies can get you the brand of system that you want. Their prices can vary but the actual equipment is pretty much the same. It’s the installation that makes the difference.
When you’re talking about air conditioner installation and air conditioner maintenance, the contractor is the dealmaker or deal-breaker in the equation. You can buy a Trane, Lennox or Amana from anyone but do you want that barely trained, bargain-basement contractor in your home? Not very likely! Here are a few things you should consider before choosing your heating and air conditioning contractor.
- Look at their history. A good contractor should have some experience. Even if it’s a new business, he or she should have experience working for another company. Don’t choose someone who hasn’t received the proper training or has no on-the-job experience.
- Ask for their license. Anyone who tells you they don’t need a license shouldn’t be trusted. Just about every state, county and municipality has their own licensure that is required for heating and air contractors. Ask for the numbers and check them out.
- Ask for references and check them out. If the contractor’s references are out of date, something might not be quite right. If they won’t or can’t provide the names of at least a couple of satisfied customers, you should be concerned. Those names should be local, too, not in some far-flung location.
- Do a little background searching. Check with reputable websites like Angie’s List or the Better Business Bureau to see if the company has pending or unresolved complaints.
- Find out if they do background checks on their employees. You need to know that the people who will be working in your home and near your family can be trusted. They should be wearing easily identifiable uniforms and/or carry IDs when they arrive.
- Do they have a physical address, not just a website? It seems like a no-brainer but a company that exists only on-line might not be one you can rely upon. You may need them to be there for you after the payment has cleared.
Choosing your installation professionals isn’t an easy job but it’s one you have to do. No matter how good the product is, if it’s installed poorly you’re sure to suffer because of it.