Our a/c unit went on the night right before the hottest day of the year (120 outside), thankfully r and r was able to come out and fix it. Tito (who was the repair man) was very polite and had a great sense of humor. He went right to work and made sure everything was running efficiently before he left. The prices were reasonable and they didn’t add on any kinds of crazy fees. I would recommend this company any time to any one.